on 28-09-2022 12:52
The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.
Why as i have not changed these or can at the moment
Help much appreciated
Mark
on 28-09-2022 13:07
All other account are working but this one will not .
It will not let me change password either . It went down yesterday all of a sudden .
on 29-09-2022 13:17
Hey @essexmark,
Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your email account, I can see that you're in a private message conversation with my colleague, they will be able to help get this resolved.
Regards,
Steven_L
on 29-09-2022 15:10
Hi .
Message was not accepted. As I direct messaged your team member.
Could you help
Mark
on 30-09-2022 15:57
Hey essexmark, thank you for letting us know this.
I will send you a PM, so we can look into this together.
Please look out for the purple envelope. Thanks
Matt - Forum Team
New around here?
on 01-10-2022 06:36
Hi. Did you get a resolution to this? The same has happened to one of my email accounts too
I managed to reset the password, but it stay comes up with the authentication error
on 02-10-2022 13:04
Hey there @paulandjules, thanks for reaching out to us and a warm welcome back to the forums page.
Are you able to provide a screenshot of the authentication error possibly?
Please remember to conceal any private information.
Let us know.
Kind regards.
on 14-04-2023 22:30
hi, i am also having this problem could i get some help please.
on 16-04-2023 10:22
Hi tombatty1235,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you're getting this error. So we can help further, we will need some more information from you.
Can you please let us know the following:
Pop back and let us know so we can help further.
Many thanks,
on 20-04-2023 20:04