Virgin Media Community

[rich1234]

Hi,

I am unable to send emails from my iPhone, I get the message that:

 

Emails send fine.

I tried re-entering the details in the mail app and my password all of which were accepted.

Does anyone have any ideas please?  Thanks in advance 

[Adri_G]

Hey rich1234, thanks for your post and sorry to see you're having trouble with your email account not receiving emails.

We'd love to help, please check this page here to ensure you're following the right process for setting up the email account on your mail App depending on the device used.

Can you please advise if you can log on and receive emails ok when signing in to the email account via a laptop / pc browser here?

Also, have you tried a password reset to see if this clears out the problem at all for you?

Please, share more on the above and we'll be happy to help out.