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Chocofenix
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Suspicious activity letter

Hi, could I get more information (by DM) regarding what was flagged on my email to cause the alert please? I need to know this to be able to work out what needs to be done, thanks

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Beth_G
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Re: Suspicious activity letter

Hi Chocofenix,

 

Thank you for your post and welcome to the community.

 

If you have received a letter from our Internet Security team, all the information available will be detailed in the letter.

 

Can you please confirm if you have followed the instructions in the letter and changed the password?

 

Kind regards

 

Beth

 

 

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Chocofenix
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Re: Suspicious activity letter

The email account is only logged into via imap/smtp but i have changed the password. 

are you able to private message anything further about it such as what was done or location of login etc? Thanks

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Alex_RM
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Re: Suspicious activity letter

Hi Chocofenix, 

 

I'm afraid this isn't information we would have access to. 

 

If you've followed the instruction in the letter you've nothing to worry about 🙂

 

Alex_Rm

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