Wait for a forum team member to read your post in a few days so the false positive can be corrected.
Do consider migrating your email needs to another email service provider to benefit from:
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Hi rogpollard, thanks for the message and sorry to hear that you are having issues with the email.
Can you ensure that the contact is added to the address book and go in to the spam folder and click not spam to see if anything changes?
Kind regards, Chris.
I have the same issue with emails from my hotmail account. [so updating this thread rather than start a new one]
I have tried as you suggested to rogpollard - but it keeps defaulting back and sending every email I forward from my hotmail account to spam.
Ive had to do this as blueyonder appears to be filtering out every email from twitter/X since July - which includes alerts and verification/status messages.
Thanks for your post and welcome back to the community.
Many apologies for the issues faced with spam emails, can I ask have you saved the sender as a contact during this process?
Let us know,