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Still missing old e mails

daved2
Joining in

How come I am still missing my e mails prior to 19 June

 

2 REPLIES 2

carl_pearce
Community elder

Because VM haven't confirmed they've resolved the issue.

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @daved2 

 

Thanks for posting on our community forum and sorry to hear about the issue with your email

 

We have now restored the ability to send and receive emails for all affected accounts. Our teams are continuing to work flat out to restore historic emails into the inboxes of a small proportion of accounts. We apologise for any inconvenience caused.

 

Regards

Travis_M
Forum Team

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