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Still can't receive emails -

Joining in

I am having problems I can't receive any emails people are saying when they send me emails its bounces back saying the mail box is full I have been able to login a delete a load of emails but it is still coming up with mail box full


many thanks Pete 


Forum Team
Forum Team

Hey herring253,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your email account at the moment, I'm sorry for asking this question but I do need to ask it anyway, have you deleted your deleted items?

Also, do you have any issues sending emails from that account? 

Kind Regards,


Hi Steven 

it doesn't display anything in the trash folder to delete


many thanks Pete

Thanks for coming back to us herring253, are you able to send a test message to your own mailbox to see if you get the same error message?

Kind Regards,


I have just deleted a load more email and now its cleared the quota very strange 

thank you for help 

Hi @herring253, no problem at all.

We'll pass on your thanks. If you have any further problems, please don't hesitate to contact us.