So Spamhaus say my ip is blocked because my ip address is spamming - I have tried virgin chat, no help there, I have tried virgin help on the phone, it was beyond their capabilities, PAID the virgin Gadget Team who are hopeless
All the virus checks that can be done have found nothing - Ive tried the 2 online scans that virgin link you to and they both show nothing
So I still can not send any emails - Spamhaus do not know what virus I have.
First of all which Spamhaus list are you on. The only one that would prevent you sending e-mail is SBLCSS. Ignore any PBL Listing (you should be on that because it is a list of dynamic IPs that should not be running mail servers).
If you are on the SBLCSS which VM checks when you try to send to send mail then VM will refuse to send your mail.
Then have a pleasant half-hour or so reading this thread which will help you track down the culprit on your network which has been compromised and is sending spam.
question - does spamming mean - my pc is sending emails? or does it mean something totally different - the date this all started was the 21st of Sep - that coincides with the day I switched my kodi box dream x
Yes it means that yur PC is sending spam - on port 25. And it would be helpful if you gave positive answers to my questions about which list rather than just saying I think. And if you had read the main thread I referred you to you would have seen that anti-malware software often doesn't find the source. In the case of that thread it was an infected Amazon Fire stick.
If we are to help you we need accurate direct answers to our questions.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks