Virgin Media Community

[Fisherman33]

Hi

I am receiving this message for all outgoing emails I try to send:

Message could not be sent to the following recipients: [Rod Hall [MOD EDIT: PERSONAL INFORMATION REMOVED] (554 - 554 5.2.0 SMTP602 Message contains Spam Content ;id=86x3luiqvsFlC86x3louaY;sid=86x3luiqvsFlC;mta=smtp2.tb;d=20210205;t=203933[CET];ipsrc=172.25.160.151;
)

Please help.

Thanks

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

[用心棒]

Please edit your post and redact the recipient's email address; to edit select Post options and then Edit Reply

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[Fisherman33]

I am sorry I do not understand your reply; where is Post options to locate edit reply?

Thanks

[Graham_A]

---

@Fisherman33 wrote:

I am sorry I do not understand your reply; where is Post options to locate edit reply?

Thanks

---

The edit option is only available for 30 minutes after posting.  In this case the personal details have now been removed by the Moderators after I flagged it to them.

[Fisherman33]

I am now receiving this message:

An error occurred inside the server which prevented it from fulfilling the request.

Thanks

[Fisherman33]

I am sorry I understand now about putting email address on open forum.

Thanks

[用心棒]

Latter error is usually correct by refreshing webmail page (pressing Ctrl + Shift + R) and the former due to text that appears consistently in your emails, for example an email signature and/or URL. To locate the cause of the Spam Content warning try the following steps:

1. sign into webmail
2. setup the problem email and put your own email address in the To field
3. highlight half of the email content and Cut (Ctrl + X)
4. select Send
5. select
6. if email sent in step 4 arrives in your
   6a. Inbox then repeat step 3 but this time cut the other half
   6b. Spam folder then select Reply to Sender and repeat step 3 if the cause cannot be identified