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Spam and trash emails

sgallihawk
Joining in

Why are my spam and trash emails disappearing after 1 month?

1 ACCEPTED SOLUTION

Accepted Solutions

Graham_A
Very Insightful Person
Very Insightful Person

@sgallihawk wrote:

Why are my spam and trash emails disappearing after 1 month?


The Virgin Media mail policy is to delete emails moved to the Trash folder after seven days.  Emails in the Spam folder are deleted after a month.

https://www.virginmedia.com/help/broadband/manage-email-account

@sgallihawk 

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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2 REPLIES 2

Graham_A
Very Insightful Person
Very Insightful Person

@sgallihawk wrote:

Why are my spam and trash emails disappearing after 1 month?


The Virgin Media mail policy is to delete emails moved to the Trash folder after seven days.  Emails in the Spam folder are deleted after a month.

https://www.virginmedia.com/help/broadband/manage-email-account

@sgallihawk 

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Thanks Graham. What an irritating policy.