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DaveM69
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Smc violation detected errors

I can't send emails to my account from work, I keep getting this error!

Status: 4.0.0
Remote-MTA: dns; mx.tb.ukmail.iss.as9143.net
Diagnostic-Code: smtp; 421 4.2.0 MXIN618 Temporary SMC Policy Violation detected, retry later ;id=tPG4lfBbn38jftPG5ldB0f;sid=tPG4lfBbn38jf;mta=mx7.tb;dt=2021-06-16T08:42:41+02:00;ipsrc=146.66.121.161;

Any help would be appreciated.

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Beth_G
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Re: Smc violation detected errors

Hi DaveM69,

 

Welcome to the Community Forums! Thanks for your post.

 

I'm sorry to hear you're having some trouble sending emails to your Virgin Media email account from your work email.

 

Do you have another Virgin Media mailbox/email account which you can try sending the same email to (with the same content included), so we can see whether the error is a result of the Virgin Media email servers not liking the emails?

 

Let us know,

 

Beth

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DaveM69
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Re: Smc violation detected errors

All cleared up now. Thanks.

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Lee_R
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Re: Smc violation detected errors

Hi @DaveM69 thanks for getting back to us. 

It's great news that your issues are resolved.  Was there a fault on our end?  And if so how was it resolved if you don't mind?

Regards

 

Lee_R

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DaveM69
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Re: Smc violation detected errors

@Lee_R Sorry I've been working away and not been able to look at this problem.

It appears to have cleared itself up,  the problem was persistant for about a week.

But all is ok now.

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Lee_R
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Re: Smc violation detected errors

Thanks @DaveM69

I just wanted to check.  In case it could help your fellow community members in the future.  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R

 

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