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Signing Out of all Devices

Hi

I have changed my password. Is it possible to sign out of all devices at once?

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Message 2 of 19
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Re: Signing Out of all Devices

Good question valisle!

When using VM webmail, and signing out, there is a menu option to "Quit other sessions".  I have never been signed in with more than one device, so I don't know if that is it.  Can you try it and report back?


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Message 3 of 19
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Re: Signing Out of all Devices

Thank you MissPasko.

I found the menu option. However, it doesn't seem to log out of other devices.  Having received an email stating that my email and log on details hav been sold illegally, I wanted to make sure that all were accounts were logged out.

 

 

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Message 4 of 19
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Re: Signing Out of all Devices

Oh well, back to the drawing board.


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Message 5 of 19
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Re: Signing Out of all Devices

Perhaps some clarification would help. But I'm struggling as to what this question is actually about.

If you have changed the password for an e-mail address in My Virginmedia and then logged out, the change will automatically be reflected when you next log into My Virginmedia or web mail. 

If you are already logged into web mail and you decide to change your password the web mail session will stay live until you log out. when you next log in you will need your new password. 

The option in web mail is to log out of concurrent web mail sessions on that device and on all all other devices that you might be logged into. But most people I know use one device at a time for web mail. So logging out of that is all you need to do. Use the concurrent session option if you have other sessions running on that device and then log out fully.

What else are you contemplating? Are you think that you need to log out of your non-VM accounts that use that e-mail address. Well the answer to that is yes, if you want to. But there is no VM command that will do that for you automatically. 



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Message 6 of 19
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Re: Signing Out of all Devices

Speaking for myself, I was reading valisle's question to mean - How do you force any other email clients to stop accessing the mailbox?  Or another way to word my question which some people might have - If an email client is signed in with the old password, and never deliberately signs out - will the VM system allow further access to a customer's mailbox?


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Message 7 of 19
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Re: Signing Out of all Devices

It's funny you should say that. I had a thought over lunch. VM web mail allows you to choose the duration when it automatically signs you out. So you can have a session running under the old password. You might want to terminate that at a password change. The option in web mail to quit all sessions doesn't do very much. In the past we wondered what it was for.



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Message 8 of 19
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Re: Signing Out of all Devices

The reasdon I am asking about logging out of all devices is because I receicved an email saying that my email and password were being sold illegally. I had received a couple of scam emails showing an old e mail password.  I changed my current password and wanted to ensure that all devices with my email open were logged out to force the need to log in with new password.

It has changed as I logged out and required to use the new password word to log in, but I just wanted to make sure that anyone with my details illegally was also logged out.

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Message 9 of 19
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Re: Signing Out of all Devices

Yes. Spot on. 

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Message 10 of 19
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Re: Signing Out of all Devices

I want to log out of all sessions in case someone is using my email account illegally.

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