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SiPad is trying to send emails from an old deleted address?

Dialled in

My aged father in law only uses his iPad now for emails.
He still has his primary account, but a second one that was set up was receiving an inordinate number of junk messages: so we set up a VirginMedia account and deleted the other NTL account.
Unfortunately, messages that are written in his Primary account are still trying to use the secondary account to send them (Obviously they're not being sent)?
I've tried to reinstate the secondary one, but I get a message saying that this account is already on this iPad????
If I check on the web, this deleted account is only suspended, and not deleted?
Looking online for assistance, there's no mention of email problems or how to report them?
Hopefully, some one can point me in the right direction to over come this?
Thank you in advance


Very Insightful Person
Very Insightful Person


  • go to Settings > Mail > Accounts
  • select the primary account
  • select the primary account again
  • select SMTP
  • confirm the Primary Server details are correct by selecting it

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Thank you for this. I’ll need to visit my father in law to try this out.