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Settings, Email Filter Deleting

I have really messed up my email settings for Spam.

I just entered the address: noreply etc as well as those first reporting treated as spam.

I have tried to go through moving items into alphabetical  but I have so many and the process is so slow that I wish to begin again and treat every report of spam from a "clean sheet".

Assistance appreciated.

Keep well all.

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Re: Settings, Email Filter Deleting

Hi ess1, can you give us more information about what you have tried to undo the filtering to help us?

 

Thanks,

 

Lisa

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Re: Settings, Email Filter Deleting

In webmail select , Settings, ▸ Email:

  • Filter Rules and delete any rules setup to handle misidentified spam
  • Spam Settings and Move message to Spam folder (default setting)
  • Blacklist and delete on spam entries added
 

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Re: Settings, Email Filter Deleting

Hi Lisa,

I wish to delete all my blacklisted items together and begin again.   Having to do so singly is very time consuming.  I have so many😕

Thank you for prompt reply.   Keep well.

 

Sellick

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Re: Settings, Email Filter Deleting

Thanks for taking the time and trouble.   Have replied to Lisa.

 

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Re: Settings, Email Filter Deleting

Doh!!!
Slowly went through your post and success.
Old age and fast reading do not work.

Many thanks, again,
Sellick
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Message 7 of 19
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Re: Settings, Email Filter Deleting

Sorry to bother you again but I have somehow messed up again!

I accomplished successfuly as above post but not all were deleted.   I have a fresh "batch" of Blacklist items which I cannot delete as a batch what would be excellent for duffers is >RC..select>delete.

I thought that having deleted items as per your help that would be that and I could start afresh.   No so.

Am bemused.

best, Sellick

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Re: Settings, Email Filter Deleting

Choosing the Select all and then Delete selected option should have resulted in all blacklist entries being removed:

2020-05-02.jpeg
to leave you with:

2020-05-02.jpeg
Are you seeing this?

 

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Re: Settings, Email Filter Deleting

I do not get your 1st box. There are none selected but I have so many which are unable to be selected. Believe only half(?) were actioned as your original suggestion, although I am getting more spam which I mark Filter etc but they do not show up.

Only this:
"Blacklist
Search
No addresses yet"

Please, is there a way to begin this, in my simple mind, most convaluted system from the start?
I have to use what VM has given me.
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Message 10 of 19
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Re: Settings, Email Filter Deleting

If you are seeing the following for Filter Rules, SPAM Settings and Blacklist then you have returned to the clean sheet position.
2020-05-02.jpeg
If further help is needed please describe the issue in more detail and, if possible, include an appropriately redacted screenshot.

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