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SteveColvin
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Set up Outlook 19 as new but it did not recover my sent emails.

I followed the instructions from the Virgin advice on line and created email accounts, using POP3,for my wife's and my email addresses. The received emails were recovered. However the sent emails were not. Please advise how I can recover the sent emails. 

Thanks Steve

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Emma_C
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Re: Set up Outlook 19 as new but it did not recover my sent emails.

Hi SteveColvin, 

Thanks for your post and welcome to our community. 

Very sorry you've been having some issues with the email service, this isn't good. 

Due to the delay in us picking up your post can I ask if this has been sorted since your post? 

Emma_C - Forum Team
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SteveColvin
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Re: Set up Outlook 19 as new but it did not recover my sent emails.

No it hasn't been Emma, no sent emails.

 

Thanks Steve

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Sololobo
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Re: Set up Outlook 19 as new but it did not recover my sent emails.

In an email client set up for POP access, sent emails are only available on the device which sent them. They are not copied to the email server.

 




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