@Laptopnightmare wrote:
Server error: '453 4.1.1 Too Many Recipients (VM502)
Even though I am sometimes only emailing 2 people AND I have cancelled all outgoing messages several times
My understanding is that the VM502 error code indicates you have exceeded VM's daily limit for the total number of recipients you can email in a day.
The email that tripped the error may have only had 2 recipients but it would seem that together with the other emails you had already sent it was enough to break the daily recipient limit.
The only options are to wait until the block has cleared or you could switch to using VM's Webmail service which I understand has higher limits.
The number of recipients is counted when each email is sent so subsequently "cancelling" the outgoing messages will not have any effect.
VM do not publish the details of exactly what the limits are because the limits are intended to stop spammers using VM email addresses They almost certainly vary depending on geographic area you are sending from although in the present circumstances I assume you are sending from the UK.
If you still get that message even though you have not sent any emails in, say, the previous 24 hours, there is a possibility that a spammer is using your email address and password to send bulk emails remotely. In other words, that your email has been hacked.
If you have reason to suspect that may have happened, you should follow all the advice here: https://www.virginmedia.com/help/virgin-media-account-has-been-hacked
In the final analysis, VM's email service is only designed for normal personal use so if you need to send a lot of emails, or send emails with a number of cc addresses each day then the answer is to set up an email address with a dedicated email service provider who allows higher limits.
However, most free email services set limits. For example, Gmail only allows you to send 500 emails or up to 500 recipients in a single day. https://support.google.com/mail/answer/22839?hl=en#zippy=%2Cyou-have-reached-a-limit-for-sending-mai...
I hope that helps.
Coenoby
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