Sending emails

[Dazturnip]

Hi. I am receiving emails but can't send them. Not sure if my settings have been changed somehow?

Please help.

Thanks 

[用心棒]

It would be helpful to know:

1. which email client is being used and what error message it shows
2. what, if any, VM error code is returned by the SMTP server in this situation. Open a Command Shell or Terminal window and enter the following where username:password is replaced with your email address and password, i.e. richard.branson@virginmedia.com:Y54kpX5g:
   

   curl -v smtps://smtp.virginmedia.com -u username:password 2>&1 | (where findstr && (findstr  "235 VM") || (grep "235\\|VM")) 

   Post the redacted results here.

As a temporary workaround use webmail to send emails.

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[Gareth_L]

HI Dazturnip

Thanks for your post 

Have you been able to get this resolved by the advice given by @用心棒

Gareth_L