09-08-2022 10:30 - edited 09-08-2022 10:34
I am treasurer of a club with 150 members. I have set up an automated Excel sheet to send an email to each member once a month. I am setting up a new email address for this although I have had other email accounts with V for years.
I should mention each member will be sent individually as it includes personal information. It will not be 1 email with 150 recipients.
I have read about problems sending too many emails. Does anyone know if 150 in one day will be too many?
Answered! Go to Answer
on 09-08-2022 11:58
FYI…
⋮What is virgin media’s email sending limits
Send a message to more than 500 recipients or a large number of undeliverable emails and your account will be temporarily locked and disabled for up to 24 hours – it’s Virgin Media’s way of stopping abuse and spam. This can also be triggered when unsupported third-party software accesses your account or your entire Virgin Media mail account is downloaded to another mail app.You can send a message to 100 people on Microsoft Outlook or Apple Mail – Instant Message Access Protocol (IMAP) or Post Office Protocol (POP) email apps.
⋮[Source: How to send an email | Virgin Media Help]
Be aware that since May 2022 it has not been possible for existing or new customers to create a new Virgin Media email address.
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on 09-08-2022 11:58
FYI…
⋮What is virgin media’s email sending limits
Send a message to more than 500 recipients or a large number of undeliverable emails and your account will be temporarily locked and disabled for up to 24 hours – it’s Virgin Media’s way of stopping abuse and spam. This can also be triggered when unsupported third-party software accesses your account or your entire Virgin Media mail account is downloaded to another mail app.You can send a message to 100 people on Microsoft Outlook or Apple Mail – Instant Message Access Protocol (IMAP) or Post Office Protocol (POP) email apps.
⋮[Source: How to send an email | Virgin Media Help]
Be aware that since May 2022 it has not been possible for existing or new customers to create a new Virgin Media email address.
--
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks
on 09-08-2022 12:10
Thanks for the information. I initially tried outlook and am now unable to recover my account, hence trying to use Virgin, but with caution!
you mention unsupported software as a possible issue - would my vba excel count as such? If so, I guess it is all a non starter
on 09-08-2022 12:18
The unsupported phrase used by Virgin Media is likely a catch all to absolve themselves from having to provide support but the reality is that if your software communicates correctly with the SMTP server then there is no reason for it not to work as expected.
on 09-08-2022 12:22
Thank you so much for the quick and helpful reply. It does indeed communicate directly using STMP.
i guess I will now give it a try with some confidence, gradually ramping up numbers. At least it is only a 24 hour block rather than Outlook’s horrible recovery system.
Again, appreciate your help.