Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
429 Views
Message 1 of 7
Flag for a moderator

Sending Emails

I am currently abroad and are receiving email but cannot send emails why?

0 Kudos
Reply
Highlighted
  • 1.59K
  • 198
  • 891
Very Insightful Person
Very Insightful Person
413 Views
Message 2 of 7
Flag for a moderator

Re: Sending Emails

No idea – unless you can elaborate -

if you have ever successfully sent any emails from there

what sort of internet connection you are using – hotel/shared/other

using webmail or a client

details of any error messages received

what sort of device you are using

are you aware that VM severely restricts volume of emails from foreign parts?

 

Highlighted
  • 2
  • 0
  • 0
Joining in
402 Views
Message 3 of 7
Flag for a moderator

Re: Sending Emails

Hello

  • I am in Dubai and I have just got here. I use virgin media for emails (outlook). Using hotel internet. Not had this problem before.
0 Kudos
Reply
Highlighted
  • 10.99K
  • 1.24K
  • 5.22K
Very Insightful Person
Very Insightful Person
399 Views
Message 4 of 7
Flag for a moderator

Re: Sending Emails

Try answering the questions so we can diagnose properly. That is why we asked for a lot of detail. In particular what error message(s) are you seeing?


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Highlighted
  • 18.41K
  • 1.07K
  • 7.91K
Very Insightful Person
Very Insightful Person
372 Views
Message 5 of 7
Flag for a moderator

Re: Sending Emails

If you're using Outlook have a read of this:

https://community.virginmedia.com/t5/Email/Outgoing-Authentication-Issues-Check-Email-Logs/td-p/3237...

Tim

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Highlighted
  • 2.03K
  • 152
  • 465
Problem sorter
359 Views
Message 6 of 7
Flag for a moderator

Re: Sending Emails

What are the outgoing server settings?
They should be smtp.virginmedia.com
SSL yes
Port 465

If these are correct then is there any error message?

Highlighted
  • 2.99K
  • 177
  • 239
Forum Team
Forum Team
301 Views
Message 7 of 7
Flag for a moderator

Re: Sending Emails

Hi tigger188, 

 

Just checking if you still need help with this/ have followed the advise given in this thread?

 

Let us know.

 

Alex_Rm