Menu
Reply
pjo77
  • 11
  • 0
  • 4
On our wavelength
209 Views
Message 1 of 8
Flag for a moderator

Security issue

I have received a couple of phishing emails recently and wondered how scammers acquired my address. I searched for my address online and in Google image search I have found several pics of my details linked to the Virgin Community . Concerned.

0 Kudos
Reply
apcyberax
  • 33.51K
  • 1.88K
  • 5.96K
Very Insightful Person
Very Insightful Person
200 Views
Message 2 of 8
Flag for a moderator

Re: Security issue

what images?
Your email address can get out loads of ways.

People that you have emailed have been hacked. You or someone else included you in a CC to to email field and have been hacked.

You gave permission to another site to share your details or sed your email address on a set that shared them

Or most common you gave a "what superhero" am i or other stupid app permission to your details on facebok
0 Kudos
Reply
pjo77
  • 11
  • 0
  • 4
On our wavelength
195 Views
Message 3 of 8
Flag for a moderator

Re: Security issue

Virgin Media Account Information  - the form filled in by Virgin Media.

May I ask apcyberax  - are you a Virgin Media technician or a helpful community member? If you are the latter do you know how I can contact a Virgin Media technician please? I have hung on the phone till I got earache so I'm trying this method  for info. Thanks for your support.

0 Kudos
Reply
apcyberax
  • 33.51K
  • 1.88K
  • 5.96K
Very Insightful Person
Very Insightful Person
191 Views
Message 4 of 8
Flag for a moderator

Re: Security issue

i don't work for VM.

Staff here will reply after about a week.
If you have images on here with account info you must of uploaded them at some point
0 Kudos
Reply
pjo77
  • 11
  • 0
  • 4
On our wavelength
188 Views
Message 5 of 8
Flag for a moderator

Re: Security issue

I have no access to the type of form that is posted on the internet and I certainly would not have had all the knowledge required to fill it in. Thanks for listening though.

0 Kudos
Reply
apcyberax
  • 33.51K
  • 1.88K
  • 5.96K
Very Insightful Person
Very Insightful Person
185 Views
Message 6 of 8
Flag for a moderator

Re: Security issue

not sure what form you mean. can you post a screen shot of what you see with the person into masked out
0 Kudos
Reply
pjo77
  • 11
  • 0
  • 4
On our wavelength
178 Views
Message 7 of 8
Flag for a moderator

Re: Security issue

Sorted now.

0 Kudos
Reply
用心棒
  • 5.65K
  • 634
  • 1.97K
Very Insightful Person
Very Insightful Person
165 Views
Message 8 of 8
Flag for a moderator

Re: Security issue

Good to read it is sorted. Out of curiosity can you post: (i) a redacted copy of the image; (ii) how the issue was resolved

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks