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Secondary emails not working

lottiePutt
On our wavelength

So after weeks of internet issues, now my secondary email addresses do not work. I've tried accessing them directly on the site and i recieve the same issue-

"The entered credential or authentication information does not work or are no longer accepted by provider. Please change them."
Anyone have any ideas?
(No i havnt changed anything, this problem follows a virgin media scheduled repair on email services)

 

 

 

3 REPLIES 3

Maggs34
Joining in

I have the same problem, 1 email ok and the other two getting the same as you, I don't even understand what it means!

Cruicky
Tuning in

Same for me.

Hi Cruicky

 

Thank you for your post and welcome back to our community.

Could you expand on the issues you are having please?

Can you access the account via webmail?

Are you getting any errors?

Please pop back to us when you can.

Vikki - Forum Team


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