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Secondary email data lost

Hi all. 

One of my secondary virginmedia.com email accounts showed up blank today ie no history etc.  I logged onto webmail and that was empty too, ie nothing in Inbox, Sent, Deleted etc

I can send an email to the account and it arrives and I can send one out of the account and it arrives.

iPad, iPhone and Desktop all show the same.

Yesterday I updated Office 2003 to 2019 on the Desktop and it was all OK when I switched OFF.

Any thoughts?

Thank you.

 

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Very Insightful Person
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Re: Secondary email data lost

Hello

One questions did you check if they were in your deleted emails ?

If nothing is in webmail then the problem I am afraid unless you have backed up your own emails then all the emails are gone. It is your responsibility to backup your emails.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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