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paulrock40
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Secondary Account help

Hi

My email address was hacked last Dec so i got new address and went around changing, no problems except for Virgin media. i ended up with a secondary account and unable to access primary as i no longer have that email, the help system is pretty bad with no phone system can't find chat and just get thrown around in circles. 

How do I remove secondary and return to primary as I wish to change my package, any assist appreciated.

Corey_C
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Re: Secondary Account help

Hi paulrock40,

 

Thanks for your post and welcome to the community forums. Sorry to hear tht you have been having email issues. If both mailboxes are linked to the same Virgin Media account, I should be able to get access to the primary email. I'll send you a PM shortly to get your account details.

 

Cheers,

Corey C

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paulrock40
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Re: Secondary Account help

Hi Corey

Yes confirm I am the account holder

[MOD EDIT: PERSONAL INFORMATION REMOVED]

Thanks for assist

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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