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Scam Banking Email

ahrbee
Fibre optic

I received a spoof phishing e-mail this morning from 'Lloyds Bank', quite professional but no account holder's name and the logo was not quite right. It was a scam attempt.

I tried to forward it to phishing@virginmedia.com but it bounced back. I read articles on VM's website and they suggest sending scam e-mails purporting to be from VM to this box. I am wondering if there is a different VM address for all other scam attempts or whether VM now suggests these are forwarded to the Action Fraud address report@phishing.gov.uk.

I have now forwarded the offending e-mail to report@phishing.gov.uk. (and received confirmation) and then deleted it. It seems Black Friday is the season for scams.

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Accepted Solutions

coenoby
Very Insightful Person
Very Insightful Person

@ahrbee wrote:

I tried to forward it to phishing@virginmedia.com but it bounced back. 


Virgin Media have previously advised that if your forwarded email gets bounced by VM it means that the VM spam filters have already been updated to identify and reject that phishing email.

Personally I would always forward such emails to the National Cyber Security Centre (NSCS) via  report@phishing.gov.uk.

Edited to add - NCSC do say that if you are unable to forward the suspicious email to them because it is blocked by spam filtering you can send them a screen shot of the  text of the email including any suspicious links.

I recently read that in the 12months to September 2022 the NSCS deleted 62,000 scam urls that had appeared in phishing emails so forwarding suspicious emails to them does have an impact on the scammers.

Coenoby

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.

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2 REPLIES 2

coenoby
Very Insightful Person
Very Insightful Person

@ahrbee wrote:

I tried to forward it to phishing@virginmedia.com but it bounced back. 


Virgin Media have previously advised that if your forwarded email gets bounced by VM it means that the VM spam filters have already been updated to identify and reject that phishing email.

Personally I would always forward such emails to the National Cyber Security Centre (NSCS) via  report@phishing.gov.uk.

Edited to add - NCSC do say that if you are unable to forward the suspicious email to them because it is blocked by spam filtering you can send them a screen shot of the  text of the email including any suspicious links.

I recently read that in the 12months to September 2022 the NSCS deleted 62,000 scam urls that had appeared in phishing emails so forwarding suspicious emails to them does have an impact on the scammers.

Coenoby

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Hi ahrbee, thanks for posting and welcome back to our community.

Thanks for sharing your experience with us and protecting your fellow community members.  The fantastic coenoby has indeed given some great advice.  You can find all of our advice in regard to phishing, here.

Regards

Lee_R