cancel
Showing results for 
Search instead for 
Did you mean: 

Saved email folder gone

BlueBox
On our wavelength

Today went check on email I saved from hmrc  on my S22 phone  and noticed that saved email folder has gone  had alot invoices ect saved 😔 

29 REPLIES 29

BlueBox
On our wavelength

I have the same problem lost saved emails folder  from VM yahoo Gmail  from S22  any help 

用心棒
Very Insightful Person
Very Insightful Person

Sign into webmail and confirm all folders under ⚙ > Email > Change IMAP subscriptions… are selected, then save changes and review content for missing emails.

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks

BlueBox
On our wavelength

I am not getting theses setting on phone 

jpeg1
Alessandro Volta

@BlueBox wrote:

I am not getting theses setting on phone 


Use another device, and then copy the important data to somewhere offline.  Virgin email is not a safe filing cabinet. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Graham_A
Very Insightful Person
Very Insightful Person

@BlueBox wrote:

I am not getting theses setting on phone 


Select the option for desktop view in your phone browser settings to see the IMAP subscriptions option 

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

BlueBox
On our wavelength

That option not there under email  IMAP subscriptions option 

Compose 

 Signatures

 Filter rules

 Spams settings

 Block list

 Address book

Graham_A
Very Insightful Person
Very Insightful Person

In desktop view you should see this:

Screenshot_20220915-210245.png

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

BlueBox
On our wavelength

Forgot to mention   4 accounts saved email folders have gone not only vm

BlueBox
On our wavelength

Screenshot_20220915-210943_Chrome.jpg