on 07-01-2023 15:44
Virgin media webmail. Inbox keeps getting SPAM , most lurid types!
SPAM box also gets loads of Spam, I add the senders to blocklist, but there is so much arriving that every week or so I have to empty the blocked email addresses and start again.
I do report them all, but does anyone know how I stop them getting here. 30 in 24 hours have landed.
TIA Jill
on 14-10-2023 14:39
I've never found that to work and, anyway, it's tedious adding them manually, especially as I'm talking about hundreds of e-mail addresses. Admittedly, I haven't tried it for a few years so I'll have another look and report back.
on 14-10-2023 19:43
Hi
sorry, I dont know how you create a list , but when on webmail I click on the email use drop down and mark as not SPAM. It moves automatically to inbox and i do not recall seeing same emailer going into SPAM again.
Jill
on 14-10-2023 23:21
@Jillyflower wrote:⋮
sorry, I dont know how you create a list , but when on webmail I click on the email use drop down and mark as not SPAM. It moves automatically to inbox and i do not recall seeing same emailer going into SPAM again.
⋮
Alas moving a message to or from Spam folder is inadequate to dictate how it or similar messages will be processed in future, see following:
⋮
Marking an email or sender as spam
If you mark a specific email as spam or not spam, the filter will move that email to the relevant folder. However, your account won’t remember to filter out future messages from that sender.
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[Source: How to stop spam e-mails | Virgin Media Help]
on 15-10-2023 07:12
Thanks for info. And the link. Must be coincidence mine never seem to reappear.
Regards Jill
on 16-10-2023 08:24
We are glad to see the community could advise on this @Jillyflower
You may find the following link https://www.virginmedia.com/help/broadband/manage-email-account under the tab "How to block an email" useful. Please let us know if you need any further help.
Thanks,