on 12-12-2023 10:40
For quite sometime I have noticed that emails that I have deleted from the deleted folder return to the deleted folder, sometimes hours or days later. Can anyone explain why.
on 13-12-2023 11:12
Hi Enduser 👋 Welcome back to the forum!
Sorry to hear about this issue with deleted emails returning. Can we just confirm if this is happening via our webmail service or a clientmail service? (Such as Outlook or Applemail?)
Thanks for your patience whilst we get to the bottom of things! All the best. 🌞
on 16-12-2023 13:11
Thanks for responding. I usually use the email client Thunderbird. I shall do some research and see if it's happening in webmail as well.
on 17-12-2023 13:55
Thanks for the response on this Enduser,
Were you able to find out whether this issue is happening on webmail too?
Let us know,