Thanks for the post Cliplesspedals and welcome to our community.
We can put this through on a request although it would erase the current email addresses on the active account so it may be worth checking that there isn't one on there your daughter would like to keep. As well as this we'd need to pass security on both accounts.
I'll pop you over a private message now if you can answer the questions I said for both accounts.
This is Emma, I have now created my community profile. Can you please send me and my dad the security questions so that we can move the email accounts? I have not set up any email accounts when I became a customer.
The process being discussed is what VM call a move and transfer. If your father asks for his soon to be defunct e-mail address to be transferred to you it will replace your primary e-mail address and give him the ability to log in and control your entire VM account, as well as the e-mail account. It matters not a jot that you haven't created a VM e-mail address. You have been given a primary address by VM when you joined up. That is the one that will be erased. It is entirely undesirable for any one but you to have control of your account. I suspect that once this is recognised by VM they will refuse to make this change.
It is simply not possible to add your father's e-mail address to your account. That is not a process that exists.
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