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Rest Blueyonder password?

fithawk1
On our wavelength

on ‎15-02-2023 14:47

Hi. I can’t find a page to reset my Blueyonder password. Can anyone help please?

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3 REPLIES 3

Graham_A
Very Insightful Person
Very Insightful Person

on ‎15-02-2023 15:39

Each email address now has its own My VM account

Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email.

Sign into the account here: https://www.virginmedia.com/my-virgin-media using the email address concerned and the current password. Once logged in click on Account Settings then Account details. You should now see the options to change password etc.

If that isn't available try https://www.virginmedia.com/my-virgin-media/forgotten-details/password

If no security answers have been set for the email address concerned then you will need to call in for support and select technical issues> email

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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fithawk1
On our wavelength
In response to Graham_A

on ‎15-02-2023 16:31

Yep that worked, thanks!

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Travis_M
Forum Team (Retired)
Forum Team (Retired)
In response to fithawk1

on ‎16-02-2023 16:50

Hi @fithawk1 

 

Thanks for posting on our community forum

 

Great to hear the advice from the very helpful Graham_A has worked. Be sure to contact us if you ever require any further assistance

 

Have a great day

Travis_M
Forum Team

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