Virgin Media Community

[fithawk1]

Hi. I can’t find a page to reset my Blueyonder password. Can anyone help please?

[Graham_A]

Each email address now has its own My VM account

Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email.

Sign into the account here: https://www.virginmedia.com/my-virgin-media using the email address concerned and the current password. Once logged in click on Account Settings then Account details. You should now see the options to change password etc.

If that isn't available try https://www.virginmedia.com/my-virgin-media/forgotten-details/password

If no security answers have been set for the email address concerned then you will need to call in for support and select technical issues> email

[fithawk1]

Yep that worked, thanks!

[Travis_M]

Hi @fithawk1 

Thanks for posting on our community forum

Great to hear the advice from the very helpful Graham_A has worked. Be sure to contact us if you ever require any further assistance

Have a great day