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Flynnie1
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Reset password

My daughter can’t remember her password for ntlworld email address , it is on my account so she can’t reset - how do I reset for her 

 

thanks 

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Graham_A
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Re: Reset password

Sign in to My Virgin Media, with your primary account details.

Goto My Profile/Manage Accounts depending on whether the account concerned is your primary account or an additional one. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for secondary accounts. 

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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