Request to re-activate an old email account

[hook627]

Could I request to reactivate an old email account, I need to recover an account for a device, or forward to me any new emails / it was on the old domain ntlworld.com, I don't receive any errors when sending emails to the account, I am a VM customer, and this email was my primary account email

[用心棒]

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[Kath_F]

Hi hook627, 

Thanks for your post and welcome to the forums. It's great having you in the Community. 

Before we can give you a definitive answer, we need to get some details from you so we can check the status of the email address. I have sent you a private message regarding this. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks,