Menu
Reply
nick13579
  • 4
  • 0
  • 0
Tuning in
258 Views
Message 1 of 7
Flag for a moderator

Request for deletion of old virgin.net accounts

Hi, I have two old virgin.net accounts that I've not used for ages, and I'd like to delete them. They've been dormant for a while but I've just started getting malicious spam so would like to stop this and remove the email accounts.

 

Many thanks.

Tags (2)
0 Kudos
Reply
nick13579
  • 4
  • 0
  • 0
Tuning in
208 Views
Message 2 of 7
Flag for a moderator

Re: Request for deletion of old virgin.net accounts

I gather from previous posts that a member of the Virgin Media team will contact me to arrange this - does anyone know if that is that still correct, or if I should try a different route to arrange deletion?

Thanks in advance.

0 Kudos
Reply
Graham_A
  • 15.68K
  • 2.2K
  • 6.74K
Very Insightful Person
Very Insightful Person
204 Views
Message 3 of 7
Flag for a moderator

Re: Request for deletion of old virgin.net accounts

A VM Forum Team member should be able to help you with this.

Response times are currently around a week due to the level of demand.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

nick13579
  • 4
  • 0
  • 0
Tuning in
170 Views
Message 4 of 7
Flag for a moderator

Re: Request for deletion of old virgin.net accounts

Thank you Graham. Appreciated.
0 Kudos
Reply
nick13579
  • 4
  • 0
  • 0
Tuning in
67 Views
Message 5 of 7
Flag for a moderator

Re: Request for deletion of old virgin.net accounts

Bump

0 Kudos
Reply
apcyberax
  • 33.45K
  • 1.87K
  • 5.95K
Very Insightful Person
Very Insightful Person
64 Views
Message 6 of 7
Flag for a moderator

Re: Request for deletion of old virgin.net accounts

bumping delays a reply as vm work from bottom up and don't use hte same forum software as we see
give it a week and and you'll get a reply
Alex_RM
  • 4K
  • 229
  • 304
Forum Team
Forum Team
40 Views
Message 7 of 7
Flag for a moderator

Re: Request for deletion of old virgin.net accounts

Morning nick13579,

 

Thanks for posting and welcome to our community 🙂

 

I've popped you over a private message so I can help you with this.

 

Alex_Rm