on 03-08-2022 16:52
SInce VM has changed the settings in webmail, I currently have over 230 spam emails for August alone. These are mainly from info.eu addresses. Can someone explain why this is happening and when it will be fixed?
Answered! Go to Answer
on 04-08-2022 01:55
in webmail:
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on 04-08-2022 01:55
in webmail:
--
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer and solved, or use
Kudos to say thanks
on 05-08-2022 08:40
Hi there magsmoff,
Thanks for your post and welcome back to the community.
Can I ask is the email address a Virgin Media one?
Also has the settings @用心棒 advised helped with this at all?
Thanks,
on 05-08-2022 09:29
Hi, I haven't had the chance to try the previous method as yet. However, I was hoping that this issue would be addressed by a someone from Virgin Media as the issue has been raised in other posts.
No my email is a blueyonder one.
Thanks, Mags
on 06-08-2022 09:33
If you could follow the advise above as this is the information we would provide in the first instance. If after that it is still the same - please let us know.
Cheers,
Ryan.
on 14-09-2022 13:05
14-09-2022 13:54 - edited 14-09-2022 13:56
on 15-09-2022 13:57
Hi @magsmoff
Thank you for your reply!
Great to hear you've had no further spam, I hope you have a great day and be sure to keep us updated if this does change.
Thanks for your time
Regards
on 15-09-2022 17:13
Hi Travis,
Thanks, I certainly have not had any with the .eu address, just the usual lot of junk spam.
Regards,
Mags.
on 16-09-2022 17:15
Glad to hear the advice has resolved the issue for you magsmoff, if you need us again in the future please don't hesitate to get in touch.
Rob