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Walkthedog
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Received Email in Spam

Emails from a friend are being saved in my Spam folder despite setting all spam emails to be labelled as such and sent to my inbox. My friend is sending the email BCC . The authorisation info is as follows Authentication-Results: ukmail.iss.as9143.net;
spf=pass (209.85.221.54;gmail.com);
dkim=pass header.d=gmail.com;
dmarc=pass header.from=gmail.com (p=none sp=quarantine dis=pass)

If I give thums (not spam) up to email in spam folder the email moves to inbox and then sometime later moves back to the Spam folder

Any ideas ?

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用心棒
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Re: Received Email in Spam

Does the email’s source text contain headers starting with the text X-SPAM headers? Redact and post any occurrences here.

AFAIK spam filtering occurs during delivery, moving an email to or from Inbox will not result in re-filtering.

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Walkthedog
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Re: Received Email in Spam

Hi Very Insightful Person

I have not found any text X-SPAM headers

AFAIK spam filtering occurs during delivery, moving an email to or from Inbox will not result in re-filtering

Somthing strange going on with Virgin media management of Spam.

The body of the emails contains 6 valid links maybe Virgin is suspecious of multiple links. When the email is in the Spam folder all the links are disabled

Return-Path: <@gmail.com>

Delivered-To: @ntlworld.com

 

Received: from md8.tb.ukmail.iss.local ([212.54.57.78])

                by mc49.tb.ukmail.iss.local with LMTP id oIoKL6/dy18BZwAAXrc0lA

                for <@ntlworld.com>; Sat, 05 Dec 2020 20:21:19 +0100

Received: from smtpclienthelo ([212.54.57.78])

                by md8.tb.ukmail.iss.local with LMTP

                id SLnULq/dy180fAAAkRb9eQ

                (envelope-from <fionaspencer314@gmail.com>)

                for <@ntlworld.com>; Sat, 05 Dec 2020 20:21:19 +0100

Authentication-Results: ukmail.iss.as9143.net;

 spf=pass (209.85.221.54;gmail.com);

 dkim=pass header.d=gmail.com;

 dmarc=pass header.from=gmail.com (p=none sp=quarantine dis=pass)

X-Env-Mailfrom: @gmail.com

X-Env-Rcptto: @ntlworld.com

X-SourceIP: 209.85.221.54

X-CNFS-Analysis: v=2.4 cv=bMnTnNyZ c=1 sm=1 tr=0 ts=5fcbddaf cx=a_idp_d

 a=AzFVNxfIwFHkKIYX7pJ4Tg==:117 a=xqWC_Br6kY4A:10 a=zTNgK-yGK50A:10

 a=x7bEGLp0ZPQA:10 a=HgN-8PjnbE0A:10 a=yMhMjlubAAAA:8 a=SSmOFEACAAAA:8

 a=uhg1IRUwAAAA:20 a=B6KMzFptAAAA:20 a=a5dl3ypUAAAA:8 a=2tXo1HmZxr-2mcIEmdoA:9

 a=6sWT9z6qRcBmFbC-:21 a=gKO2Hq4RSVkA:10 a=UiCQ7L4-1S4A:10 a=hTZeC7Yk6K0A:10

 a=frz4AuCg-hUA:10 a=QEXdDO2ut3YA:10 a=n0-xHPc2CIoA:10 a=2GhJCn6joVUA:10

 a=B1ewiGvb_pIA:10 a=9waXEaGIMVUA:10 a=qVNAzl8TB6h7x_uRT6gA:9

 a=fMZ_E1CIlfQA:10 a=7qx8gLC0iM8A:10 a=S92bho3TTZoA:10 a=ckal8g68nOMA:10

 a=x8p4lBjNazZzbUC4dNIA:9 a=NHEpRQyeQiGQ-7mC:18 a=KQqxNPgzF0kA:10

 a=VEiTNn8F7TgA:10 a=c4dhHlPa_sIDz01LtZh8:22

Received: from mail-wr1-f54.google.com ([209.85.221.54])

                by mx11.tb.ukmail.iss.as9143.net with ESMTP

                id ld7PkdBnQHuZJld7PkoprM; Sat, 05 Dec 2020 20:21:19 +0100

Received: by mail-wr1-f54.google.com with SMTP id r3so8631366wrt.2;

        Sat, 05 Dec 2020 11:21:19 -0800 (PST)

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;

        d=gmail.com; s=20161025;

        h=mime-version:date:from:subject:thread-topic:message-id:to;

        bh=JKRiBUlbwI2k/C4TtjAP/+Qun8pGsVtJrlbpEo/G5EY=;

        b=SEW0NSJuyhjt3HsgD2c4Ke2PzkgNdoI8A7Z6L3ZsawStXlDGy6b54MwVWEsphKsXSE

         FTeEcpaXubYjcMuMh7iWVNyYDccei6bWM1cyZ7C4Y9mv+vod/mNjmYHBHyR/rpS3xmLe

         wS/Yvr+YlEwaO4Wf2dKUqyX+qg81ny/LJfGeJZzjSAbkEmOALocwkRbcMLmygL0Qx+2+

thanks for your help 

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用心棒
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Re: Received Email in Spam

Correction to previous post, X-SPAM should have been X-Spam.

If a message is filtered by Virgin Media's spam filters the following headers are added:

⋮
X-Spam: yes
⋮
X-Spam-Action: folder Spam
X-Spam-Reason: CMAE_SCORE=100.00
⋮

NB X-Spam-Action only appears if message is moved to another folder.

With the absence of the X-Spam headers it is likely an email client is performing the spam filtering. To confirm this consider creating the following filer rule in webmail:
2020-12-14.jpeg
If an email appears in the Spam folder with its flag set to grey then it was: (a) not identified as spam by Virgin Media; (b) moved from the Inbox to the Spam folder by another (non-Virgin Media) process.

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