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andrewfenner
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Reactivating an NTLworld email

Hello

This is a massive longshot, but can an NTLword email account (from 12 years ago) be reactivated.

 

All the best

 

Andrew

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DJ_Shadow1966
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Re: Reactivating an NTLworld email

Hello

I am afraid that once an email address is de-activated it cannot be re-activated and cannot be used again on the Virginmedia email system ever again.

Regards Mike

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andrewfenner
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Re: Reactivating an NTLworld email

And I assume that all NTL world emails have now been deactivated?  

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DJ_Shadow1966
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Re: Reactivating an NTLworld email

Hello

No only when you leave VM will the email accounts be deleted 90 days after you have left.

Regards Mike

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andrewfenner
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Re: Reactivating an NTLworld email

I see. Well I am not a Virgin Media customer so I guess it will have gone. Not a problem. Thanks for your help. 

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DJ_Shadow1966
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Re: Reactivating an NTLworld email

Hello

Your welcome, if you have any more queries by all means come on back to the forum we do have a great team of VM staff members, VIPs and normal customers with a great deal of knowledge. Stay safe and have a Merry Xmas and a Happy New Year.

Regards Mike

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