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Jaspland
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Re: ntlworld email not working

Hi, I'm also having trouble reaching the Email section of the Virgin Media website, I'm able to sign in and view my account, but when I try to view my emails it gives the same message that others are experiencing.

 

Send help please 

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Graham_A
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Re: ntlworld email not working

Provided the email address is correctly linked to your Virgin media broadband account the Forum Team should be able to get it unlocked.

If it is an orphaned account resolution will be more complex.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Jaspland
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Re: ntlworld email not working

Hi Graham, who should I speak to and where?

Thanks
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Graham_A
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Re: ntlworld email not working

Best to wait for the Forum Team to contact you via this forum.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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John_GS
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Re: ntlworld email not working

Hi Jaspland

Thanks for posting and welcome to the community.

 

Let me send a PM and we can discuss further.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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