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Re: mailbox unavailable

Ryan_c1
Tuning in

Same for me, cannot get emails as of 8pm last night, phoned 150 today and was told they are aware of the problem but no idea when it will be fixed.

This is hard as I use my email for work and im waiting on emails to come through to me 😞

4 REPLIES 4

Ryan_c1
Tuning in

I feel your pain, as of about 8pm last night. I need my emails for work and cannot access it! Phoned 150 today but they were not able to help, just said it was a problem and they are aware of it :(.

 

Martin_N
Forum Team
Forum Team

Hi Ryan_c1,

 

Thank you for your post. I'm very sorry to hear about the email issue you're having. 

 

I have locate your account and can see you have been able to speak with the team regarding this. 

 

Were the team able to resolve this?

 

^Martin

Ryan_c1
Tuning in
Hi, yes phoned 150 again and a nice lady reset my password for me, all up and running again now!

Thanks for the update Ryan_c1, and we're pleased to hear that the mailbox is now available for you

 

Do feel free to come back to us if you have any further issues with our services

 

Kindest regards,

David_Bn