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HHofHeanor
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Re: mailbox unavailable

I lost access to my email address about three weeks ago - "mailbox unavailable" message - so I have now set up a gmail account which is working fine. Unfortunately, I suspect that I have a sack full of emails in my VM inbox which I cannot see. As there are some potentially critical messages in there I really need to see them. Is there any way I can get access to my VM emails?

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John_GS
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Re: mailbox unavailable

Hi HHofHeanor

 

Thanks for posting and welcome to the community. I am sorry to hear of the email issues but more than happy to assist further with this via PM. Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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John_GS
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Re: mailbox unavailable

Hi HHofHeanor,

 

Thanks for joining me on PM. Just to update the thread, the mailbox was unlocked.

 

Kind regards,

 

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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HHofHeanor
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Re: mailbox unavailable

Great work on fixing my issues with Virgin email. Excellent service!

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John_GS
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Re: mailbox unavailable

Great to hear buddy 🙂 have a lovely evening

 

 

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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