Re: 'Your mailbox is not available at the moment.'
Hi VM Team,
Same problem for me, on a secondary account. It's been like this for over a week, and we really need access. We've changed the password a couple of times, but still just get the message below. We tried the 150 helpline. The helper said she'd ask an engineer, left us on hold for 45 minutes, and then the call was cut off. Can you please help? It would be much appreciated.
Your mailbox is not available at the moment.
Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.
If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.