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[Allymcnab1]

Hi Ayisha

I have the exact same problem, please help

[Kath_F]

Hi Allymcnab1, 

Thanks for taking the time to post on our community. We're sorry to hear you've having an issue and needing our help. 

I can see you're already in a private message with a member of the team who are helping you. 

If you have any further issues, pop back and let us know. 

Thanks,