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NinaThornhill
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Re: Transfer of email addresses across virgin accounts

 I have this same question: "If I close (old) account, can I transfer (all) email addresses on old account to my current Virgin account?"

Thanks for the clear answer saying "Yes".  This raises a further question of "How do I do it?". Some insight into the process and workflow would be much appreciated, thank you. 

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Graham_A
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Re: Transfer of email addresses across virgin accounts

The circumstances in which this can be done are very limited. As I understand it both accounts have to be in the same account holders name.  Provided that the old account hasn't been deleted a 'Move and Transfer' can be arranged by VM to effectively move the old account to the new account.  If the new account is already open this process will replace the primary username on the new account and any secondary accounts with those from the old account.

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Corey_C
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Re: Transfer of email addresses across virgin accounts

Thanks for your post and for reaching out to the Community Forums, NinaThornhill,

 

Graham_A is 100% correct.  If all these criteria are met then we can do this for you.

 

Cheers,

Corey C

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NinaThornhill
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Re: Transfer of email addresses across virgin accounts

Thank you Corey_C and Graham_A for helpful answers, much appreciated.