A few days ago my daughter was no longer able to send emails from her NTL/Virgin account. We have not changed any settings and up until now it’s been working fine for years. Receiving emails is fine. Sent emails are kept in her outbox.
We’ve since tried deleting and adding the account again and numerous things suggested online but without success. I’ve added a picture of the error message received.
It would be helpful to see what, if any, VM error code is returned by the SMTP server in this situation. Open the Terminal applciation and enter the following whereusername:passwordis replaced with your email address and password, email@example.com:Y54kpX5g: