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GeO77
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Re: Old Blueyonder Email Hacked

Hello there

Firstly apologies for resurrecting this thread, the issue I'm having lead me to this thread. I too have an old blue yonder email address that has recently became compromised. I used to be a virgin media customer (think I left in 2015), would have continued being a customer but the area I moved to has no fibre optic! But thats another story!

If possible can you delete this email account please?

Many thanks and regards

 

 

 

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John_GS
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Re: Old Blueyonder Email Hacked

Hi GeO77

 

Thanks for posting and welcome to the community. I'll be happy to assist with this.

 

I'll send you a PM to get the details

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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John_GS
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Re: Old Blueyonder Email Hacked

Thanks for joining me on PM, Gary.

 

That's been raised with IT now. Reference number is P010028564. I'll be in touch when I know more.

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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John_GS
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Re: Old Blueyonder Email Hacked

Hi GeO77,

 

Just an update from IT - mailbox deleted.

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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GeO77
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Re: Old Blueyonder Email Hacked

Thank you so much John for your help. Very much appreciated.

All the best

Gary

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