Ntlworld email hacked cannot access/address changed

[sambreeze]

My ntlworld email which I have had for years has also been hacked and i cannot gain access to my account. I am no longer a customer of Virgin . I have tried to get on my account t to change my email address and password but am unable to . Please help 

[sambreeze]

My ntlworld email which I have had for years has been hacked and i cannot gain access to my account. I am no longer a customer of Virgin . I have tried to get on my account t to change my email address and password but am unable to . Please help 

[John_GS]

Hi @sambreeze 

Thanks for posting and welcome to the community.

Very sorry to hear of this. Normally we'd direct here however, I will send you a PM now to assist further.

Best wishes.

[grahambreeze]

Hi John, as requested via @sambreeze please could you help with the above issue

[John_GS]

Hi @grahambreeze 

Thanks for your post. I'll PM you now.

Best wishes.