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Re: Ntlworld SMTP Server not responding

NickBatch
Dialled in

Hi,

Am getting intermittent problem sending Pop mail using Outlook client. when using the curl commend as described i get 

525 5.7.13 Authentication Denied (VM321)

Any ideas?

TIA Nick 

4 REPLIES 4

Graham_A
Very Insightful Person
Very Insightful Person

@NickBatch The VM321 error code has a specific meaning that too many attempts to send emails using the incorrect account credentials have been made in the last hour.

You need to check that all email apps that you have connected to the email account concerned are using the correct settings and the new password that you set a couple of days ago.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Thanks Graham,

All the email devices, laptop. iPad and phone changed.  Your message got me thinking, my NAS server sends out periodic emails.  Could be that. i'll check it's settings.

Thanks again  Nick

Graham_A
Very Insightful Person
Very Insightful Person

That could well be a likely candidate.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Back working. Thank you