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phatbear
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Re: Ntlword email mailbox unavailable

Hi. My wife has the same problem on a secondary account. Can you please provide the instructions to resolve. Thanks

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phatbear
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Re: Email unavailable

Hi

I have changed the password for my account but the clients (both iphone and outlook) are still reporting no password entered. What else can I try?

Thanks

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phatbear
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Re: Email unavailable

Yes - the refresh (or just waiting a few minutes!) has worked and we have mail again!

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Sofia_B
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Re: Ntlword email mailbox unavailable

Hi @phatbear

 

Thanks for your post 🙂 

 

I'm sorry to hear you're also having issues accessing a secondary email account. Have you tried resetting the password as advised by @Akela

 

If this hasn't help resolve the issue, please let me know and I'll happily get this sorted for you. 

 

Thanks, 

Sofia
Forum Team



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Lee_R
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Re: Email unavailable

Hi @phatbear

Thanks for keeping us updated.  I am really sorry for any inconvenience you may have experienced. Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R

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