Menu
Reply
Geoffb156
  • 19
  • 0
  • 2
Tuning in
566 Views
Message 1 of 5
Flag for a moderator

Re: Ntl world email not working

Having the same problem with a secondary account log in. I can log in fine as main account holder.

Support gratefully received.

0 Kudos
Reply
Geoffb156
  • 19
  • 0
  • 2
Tuning in
566 Views
Message 2 of 5
Flag for a moderator

Re: Virgin E-mail unavailable

I am having the same problem with a secondary account. Have followed the instructions on changing password and still not able to access web email.

Primary account does not have this problem.

How else can I access email?

0 Kudos
Reply
Geoffb156
  • 19
  • 0
  • 2
Tuning in
477 Views
Message 3 of 5
Flag for a moderator

Re: Ntl world email not working

I did try that solution which did not immediately work. But after waiting some time the problem was resolved.
0 Kudos
Reply
Lee_R
  • 6.24K
  • 288
  • 650
Forum Team
Forum Team
437 Views
Message 4 of 5
Flag for a moderator

Re: Virgin E-mail unavailable

Hi Geoffb156 thanks for posting and welcome back to our community.

Sorry to hear that you're unable to access your secondary email address.  I would love to help you resolve this.  I am going to send you a private message.

Regards

 

Lee_R

0 Kudos
Reply
Lee_R
  • 6.24K
  • 288
  • 650
Forum Team
Forum Team
435 Views
Message 5 of 5
Flag for a moderator
Helpful Answer

Re: Virgin E-mail unavailable

Hi Geoffb156

Just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R

0 Kudos
Reply