NTLworld email account hacked

[Mike_F]

I have the same problem with my wife's email account - what is the solution, please?  Again she cannot gain access but I can't seem to do anything from the main account.

[Zoie_P · Accepted solution]

Hi @Mike_F, 

Thank you for your post 🌞

I am so sorry to hear you have been having issues with your wife's email, I will need to take a deeper look into this so will pop you over a PM, to get some personal details, keep an eye out for the little envelope 📩

Thanks,

Zoie

[Zoie_P]

Hi @Mike_F, 

Thank you for messaging with me, I am glad you have managed to sort this out please pop back if you have any more issues.

Zoie