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armog1965
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Re: NTL EMAILS NOT ACCESSABLE

Hi Mike,

 

I have exactly the same problem, no access to my NTL email which has been going on for over a month now. I have spent hours and hours on the phone just being told to reset my password or that "IT are looking into it". Both clearly are achieving nothing and the communication has been dire. What on earth am I meant to do to get access to my emails?

 

Tony

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John_GS
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Re: NTL EMAILS NOT ACCESSABLE

Hi @armog1965

 

Thanks for posting and welcome to the community.

 

My apologies for the email issue - do you get any error messages?

 

Kind regards,

John_GS
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armog1965
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Re: NTL EMAILS NOT ACCESSABLE

Hi John,

Thank you for your prompt reply, I think after digging through this forum I have managed to sort it with changing the username/email. Odd that IT support did not suggest it and just kept saying they needed to investigate.

Many thanks,

Tony

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John_GS
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Re: NTL EMAILS NOT ACCESSABLE

Thanks for coming back to us.

 

Can you log in to your emails now?

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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