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Rfjd24
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Re: Move and transfer email addresses

Hi, 

I have a virgin media account which has just been closed. Can I transfer my email addresses to my new virgin media account?

Many thanks. 

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Graham_A
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Re: Move and transfer email addresses


@Rfjd24 wrote:

Hi, 

I have virgin media account which has just been closed. Can I transfer my email addresses to my new virgin email account?

Many thanks. 


Did you not request this at the time you changed your Virgin Media accounts?  

Provided the account holders for the old account and the new account agree and can pass security with the VM Forum Team, this may be possible.  If so all the email accounts from the old account will replace any on the new account, including the primary username.

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Rfjd24
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Re: Move and transfer email addresses

Yes I did ask for this to be done, but as yet nothing seems to have happened. 

Thanks for the quick response 👍

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Graham_A
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Re: Move and transfer email addresses


@Rfjd24 wrote:

Yes I did ask for this to be done, but as yet nothing seems to have happened. 

Thanks for the quick response 👍


Ok, the VM Forum Team should be able to investigate what has happened re your accounts, they will respond here in due course.

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Tom_F
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Re: Move and transfer email addresses

Hi Rfjd24, thanks for getting in touch.

 

I'll do all I can to help get this sorted, just look out for my PM (the purple envelope) and please get back to me with the requested details when you can.

 

Tom 

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