I'm having this issue as well, have tried several times to access my mailbox but every time, the "mailbox unavailable, please try again in one hour" message appears.
Please could someone assist with unlocking it?
Welcome to the community page, thank you for posting on here.
I am sorry to see that you are having issues with your email.
Can you tell me if this is a virgin media address or any other email address? (Please do not post full email on here)
Look forward to your response.
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Yes it is a Virgin Media address, linked to my VM account.
Thanks for coming back to us christribe1987,
Check out the purple envelope in the top right hand corner for a private message from me